* We dispatch all UK orders using Royal Mail's 1st Class tracked service. We ship all international orders via recorded delivery.

* All goods are dispatched within 24 working hours. Royal Mail 1st Class tracked service normally takes 1-3 working days, depending on the speed of the local sorting office. All orders made before 4pm will be dispatched the same day.

* All products are sent 'recorded' delivery so it is important to make sure that there will be someone present to sign for the goods. If there is nobody present then Royal Mail will leave a 'while you were out card'. You will then be able to contact your local office and either reschedule the delivery or collect direct.

* All International Signed For this orders will take no longer than 1 week with in the EU and no longer than 2 weeks worldwide, International signed for parcels can be tracked all the way. We are not responsible for customs and duties to be paid outside of the EU.

Royal Mail Track and Trace - How to Find out Where Your Goods Are

Copy and paste your tracking reference you received in your delivery confirmation email, then click on the link below. Paste in the tracking reference to get an update. If there is "no further information" regarding the delivery that means the goods are still on route to you.

Royal Mail Track and Trace

CANCELLATION & RETURNS POLICY

Goods may be returned for whatever reason within 7 working days of the date of receipt by you of the goods. The cost of the return delivery charge under these circumstances is to be paid directly by the customer. A\ll goods must be returned in an ‘as new’ condition complete with packaging and all accessories. Where goods are returned in accordance with this provision, we will happily reimburse any money already paid by you, excluding any delivery costs incurred by us. We are unable to accept returns of any used item for refund.

We will usually refund you what you paid for the goods but not the delivery charges, except in cases where the order was cancelled under the UK Distance Selling Regulations 2000 Notice. More information on the UK Distance Selling regulations 2000 Notice can be found here.

We strongly recommend that you return your package by recorded delivery. We will refund you within 30 days. These provisions do not affect your statutory rights.

100% Satisfaction Guaranteed!

We're on a mission to make you happy, and we won't rest until we've succeeded. We will do everything we can to make your shopping experience with us easy and enjoyable. How are we going to do this, you ask? Read on...

Before The Sale

Our Lowest Price Guarantee gives you assurance that you're getting the best deal anywhere online. Here's our promise to you: if you find the same product available for a better price on another web site, we'll match it (if you haven't ordered yet) or we'll refund you the difference (if you bought it within the last 30 days). We'll also give you 10% off your next order. If you have any questions about any of our products, you can contact us anytime. View our Lowest Price Guarantee.

At The Sale

Here at TeethWhiteningStrips.co.uk, we only stock the finest quality products. Our stock is imported directly from our US-based Crest distributor and all products are shipped factory sealed, in immaculate condition. The personal information and credit card information you provide us is safe and secure, and we promise to protect your privacy.

After The Sale

We'll ship your order within 24 hours and it normally arrives within 4 business days. We'll keep you updated on the status every step of the way. Our 30 day money back guarantee provides assurance that we'll take care of you in the off chance that you have any problems with your purchase. If you're not 100% satisfied with your product for whatever reason, simply return it to us for a full refund within 30 days - no questions asked!